Perfect.Live for Institutional Partners

Perfect.Live provides white-label concierge and lifestyle management infrastructure for businesses that need to retain high-value clients

Who We Work With

Perfect.Live works with any brand that wants to embed a premium, white-label lifestyle service into its own client, member or employee experience

  • Fintechs and neobanks, payment, card and processing companies, and fintech start-ups building a premium tier
  • Brokers, trading platforms and crypto exchanges
  • Family offices, private banks and wealth managers
  • Luxury real estate agencies and premium residential developers
  • Yacht brokers and yacht-management companies
  • Private members’ clubs, golf clubs and business clubs
  • Luxury retail, luxury automotive brands and dealerships
  • Business consulting and professional services
  • Clinics and wellness providers

The list keeps growing as the platform expands

What We Provide

  • White-label SDK and API for embedding concierge and lifestyle management services directly into a partner’s existing app or platform
  • A partner dashboard for managing requests, tracking usage and monitoring client engagement
  • VIP retention built around an embedded service, not a standalone consumer app
  • Human-led execution, technology-supported: every request is handled by our team, not automated end-to-end
  • A pilot-first approach: partners validate usage, request complexity, service quality and programme economics before a broader rollout

Scale

  • Operating since 2017
  • Offices in London (UK), Dubai (UAE), Tallinn (Estonia) and the United States
  • 100+ staff
  • Service in 127 countries across 24 time zones, 24/7
  • 10,000+ partners and suppliers worldwide
  • Response time: 98% first response within two minutes
  • Monthly request volume: 7,900+ fulfilled requests per month

What Partners Report

  • Up to 30% higher client retention in premium tiers
  • Up to 40% lower operational overhead versus building an in-house concierge team
  • Up to 70% lower cost than running a full-time lifestyle support department
  • 6-12 months saved on hiring and building an in-house team
  • Go-live in as little as 3-4 weeks
  • No extra workload for the partner’s team: Perfect.Live operates entirely behind the partner’s brand

Legal Entities

  • Dear Innovations OÜ (Tallinn, Estonia)
  • Perfect.Live Ltd. (UK), First Floor Office, 3 Hornton Place, London, W8 4LZ
  • Perfect.Live Customer Care Center L.L.C. (UAE), Office No. 69-2700, Al Saqr Business Tower, Trade Centre 1. Licence No. 1493219

Related

How we differ from club memberships, self-service apps and bank loyalty programmes: How Perfect.Live Differs